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Refund Policy

Understand our refund and cancellation policies.

Refund Policy


Globex Information Technologies

Effective Date: 28 May 2026

At Globex Information Technologies, we are committed to providing quality computer education and professional training services. This Refund Policy explains the terms and conditions related to course fee refunds, cancellations, and transfers for all online and offline courses offered by the institute.


1. General Policy

  • All admissions are confirmed only after successful payment of the applicable fees.

  • Students are advised to carefully review course details before enrollment.

  • Fees once paid are generally non-refundable and non-transferable, except under specific conditions mentioned below.


2. Refund Eligibility

A. Full Refund (100%)

A full refund may be granted in the following cases:

  • Course or batch is cancelled by the institute.

  • Duplicate payment made by mistake.

  • Technical payment failure where amount is deducted but enrollment is not confirmed.

  • Refund request submitted within 3 days of admission, provided classes have not started and no study material/access has been provided.

B. Partial Refund (50%)

A partial refund may be considered if:

  • Student withdraws within 7 days of course commencement.

  • Student has attended less than 3 classes.

  • Printed books, software licenses, examination fees, registration fees, or digital materials have not been issued.

C. No Refund Cases

No refund shall be provided in the following situations:

  • After 7 days from course commencement.

  • After access to online portal, recorded lectures, software, or study material has been provided.

  • If the student discontinues the course voluntarily.

  • Failure to attend classes due to personal reasons.

  • Violation of institute rules or misconduct.

  • Fees paid for registration, examination, certification, or admission processing.


3. Batch Transfer / Course Adjustment

  • Students may request a batch transfer subject to seat availability.

  • One-time batch transfer may be allowed without additional charges.

  • Course upgrade or change may require payment of the fee difference.


4. Refund Request Process

To request a refund, students must:

  1. Submit a written application or email with valid reason.

  2. Attach payment receipt/admission proof.

  3. Provide bank account details for refund processing.

Refund requests can be sent to:
📧 info@globexinfotech.com


5. Refund Processing Time

  • Approved refunds will be processed within 7–15 working days.

  • Refunds will be issued through the original payment method or bank transfer.


6. Important Notes

  • Admission/registration charges are strictly non-refundable.

  • Any promotional or discounted course fee may be non-refundable.

  • The institute reserves the right to approve or reject refund requests after verification.


7. Contact Information

Globex Information Technologies

📍 Near Mera Maan Guest House, Malik Mau, Raebareli, Uttar Pradesh
📞 +91-9450034293
🌐 www.globexinfotech.com


By enrolling in any course at Globex Information Technologies, students acknowledge that they have read, understood, and agreed to this Refund Policy.


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